Shipping & Returns


  • Prices include USPS first-class postage (3-6-day delivery) for U.S. orders.
  • FedEx requires a signature for delivery to residential locations and will not deliver to P.O. Boxes.
  • NCBE does not ship for weekend or holiday delivery.
  • Allow one business day for NCBE to process your order in addition to shipping time (NCBE business hours are 8:00 a.m. - 4:30 p.m. central time, Monday-Friday, except holidays).
  • For orders placed within two weeks of the examination to which the materials correspond, we recommend using FedEx or purchasing a downloadable product.
  • There will be no refunds or adjustments for late delivery of materials ordered less than one week prior to the date of the exam.
  • No orders will be accepted three days before the corresponding exam is administered.

For FedEx expedited delivery (2-day or overnight delivery) or international service (7-10-day delivery), call NCBE at 608-280-8550, or complete the NCBE Publications Order Form and mail or fax the form to NCBE.